Neel Help?

Find answers, user guides, troubleshooting advice and ways to contact our support team.

QUICK LINKS

What do you need help with?

Apps

Log in to my app
Reset my password
Bespoke app enquiry
CPD
Technical support

Books and eBooks

Order enquiry
eBook access
Writing for Class
Returns and refunds
Rights & permissions

Colleges & Organisations

Lecturer support
Bulk purchases
Sample copies
Course adoption

DIGITAL SUPPORT

Help for each of our apps

Each app has its own support page with getting started steps, user videos and FAQs.

paramedic cpg

Paramedic CPG

Trusted guidance at the point of care. Authoritative Clinical Practice Guidelines, a medication formulary, decision support tools and service updates, fully searchable and available offline.

Go to CPG support →

paramedic pd

Paramedic PD

Clinical excellence for every stage of your career. Learning modules, clinical guides, scenario-based learning, leading textbooks and a dedicated Service Hub for your own resources.

Go to PD support →

paramedic folio

Paramedic Folio

Your professional portfolio, all in one place. Track learning hours, store certificates, record reflections and export portfolio reports whenever evidence of practice is needed.

Go to Folio support →

ACCOUNTS AND PAYMENTS

Your account

For creating and managing your account, payment methods, invoices or VAT receipts, promotional codes and deleting your account or data please contact us: support@classprofessional.ca.

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